Refund

1. Scope

This Refund Policy applies to purchases of Pro license keys and any paid services on the SentinelX platform.

2. Digital Goods

License keys are digital goods delivered instantly after activation. Due to their nature, activated keys are non-refundable unless required by applicable law.

3. Refund Eligibility

Refunds may be granted in the following cases: (a) the Service was unavailable for an extended period through no fault of yours; (b) you received a defective key that could not be activated and support could not resolve it; (c) duplicate accidental purchase.

4. Non-Eligible Cases

Refunds are not granted for: key sharing, policy violations, misuse, expired keys, or change of mind.

5. Process

To request a refund, contact support with your account email, key, and purchase details within 7 days. Decisions are made within 14 days.

6. No Guarantee of Findings